Refund policy

If any mistakes happen during the buying process and it is to blame the software, user will be refunded automatically. If not, please contact our customer support.

 

Order food - Refunds can be requested by contacting our customer support.

Eat at Chefs' - Refunds will be done fully if cancelled 24h before the starting time of the service. But if cancelled under 24h time frame, refund will be only 50%. This term is added here because the home chef has already invested into ingredients and can not sell the seats anymore.

Book a ChefRefunds will be done fully if cancelled 24h before the starting time of the service. But if cancelled under 24h time frame, refund will be only 50%. This term is added here because the home chef can not find anymore a new buyer for the fixed time slot.